Shipping
Thoughtfully packed in Western Australia and sent with care.
Every order is prepared in-store and dispatched via Australia Post with tracking included, so you can follow its journey from us to you.
If you ever have questions about timing or delivery options, we’re always happy to help.
Orders Under $130
Click & Collect – FREE
Ready approximately 24 hours after ordering.
Regular Post – $14.95
2–4 business days (WA)
3–6 business days (Interstate)
Express Post – $18.95
1–2+ business days (WA)
1–3+ business days (Interstate)
Orders Over $130
Enjoy FREE Regular Shipping on orders over $130.
Click & Collect – FREE
Ready approximately 24 hours after ordering.
Regular Post – FREE
2–4 business days (WA)
3–6 business days (Interstate)
Express Upgrade – $5.95
1–2+ business days (WA)
1–3+ business days (Interstate)
Dispatch
We aim to dispatch orders the same business day whenever possible.
Orders placed on weekends or public holidays will be sent the next business day.
You will receive tracking details via email once your parcel has been lodged.
Click & Collect
We’ll notify you when your order is ready.
Please bring photo ID matching the order name or your order confirmation email for collection.
Delivery Information
Delivery timeframes are estimates provided by Australia Post and begin from the date of dispatch.
Once lodged, delivery is managed by Australia Post. If you experience any issues with delivery, please contact us and we will assist you where possible.
If a parcel is returned due to being uncollected or incorrect address details, we will contact you to arrange redelivery. Additional postage charges will apply.
Parcels are sent with Authority to Leave unless otherwise requested. If you would prefer Signature on Delivery or additional insurance cover, please contact us prior to placing your order.
Bulky or Special Items
From time to time, larger items may require specialised freight.
If additional shipping charges apply, we will always contact you prior to dispatch to confirm the cost before proceeding.
Lost or Damaged Parcels
We take care to package your order securely so it arrives safely.
If your parcel arrives damaged, please contact us promptly so we can assist.
If a parcel is believed to be lost in transit, we will lodge an investigation with Australia Post. Replacement or refund will be arranged once Australia Post confirms the parcel as lost.
Address Details
Please ensure your delivery information is correct at checkout.
If an order is returned to us due to incorrect address details, we will contact you to arrange redelivery. Postage fees will apply to resend the parcel.
Need Assistance?
If you have any questions about shipping or delivery, we’re always happy to help.
Contact us at hello@emporiumofeshe.com or give us a call on (08) 9721 4438.